How to contact GTbank customer Service in Nigeria 24/7

How to contact GTbank customer Service in Nigeria 24/7

Are you hoping to talk to Gtbank customer service and you don’t know how to go about reaching them for complains or enquiries? This article will give you details how to contact Guaranty trust bank with day and time to contact them.

Gtbank is one of the best bank that has excellent customer care service in Nigeria banking sector, and the bank provide exceptional Customer experience and satisfactions at all times.

The bank gives its customers access to services such as asset management services, internet banking, investment, retail and corporate banking. The bank offers an excellent customer care unit that is responsible for taken care of customers

How to contact Gtbank customer Service 24/7

To provide better assistance or resolving your complaint fast and efficiently you will need to provide the followings”

1. To provide Account details e.g. Account number and name.
2. The Product/Service you are dissatisfied with.
3. Other relevant information about the complaint. Such as transaction number, copies of documents.
4. Amount
5. Date of transaction
6. Channel used for transaction
7. Transaction references number etc.

List of the channels to reach Gtbank customer are below and the details.

1. GTBank WhatsApp

GTBank uses whatsapp platform to communicate with its customer through customer service concerning financial services, enquiries and complains and offers the customers more channels to bank.

GtBank customer Service WhatsApp number in Nigeria is +2347016974994.

All you need to do is to add the number in your phone and go to your whatsapp and search with the name you save the number with start chatting the customer Service up.

GTBank business whatsapp platform

You may also contact customer care via business whatsapp  +234-904 000 2900  by adding  the number and text Customer Support Platform

When you text them you will get a message like this. Welcome to GTBank Customer Support Platform. How may I assist you today?

1. Cancel a Card
2. Restrict Account
3. Dispense Error
4. Complaints
5. Product Enquiries
6. Requests
7. Account Services

With the above you will now make a selection by replying with the number next to your complain. Example: Reply 2 Restrict Account

2. Email Address

Send all Emails to: gtassistant@gtbank.com and narrate all the challenges you are facing concerning your transactions.  Make sure you get the email address right whenever you want to make an enquiry with GTAssistant.

Examples of what you can request from the email:

Check Account Balance,

Send account balance for 0234XXXXX456

3. Phone call (GTConnect)
   Tel: +234 1 4480000
   Tel: 0700 48266328
   Tel: +234 802900 2900
   Tel: +234 803900 3900
   +234 904 000 2900
4. Head Office Address:

Plot 635, Akin Adesola
Victoria Island, Lagos.
Tel: +234 1 2715227 (Corporate enquiries only)

5.GTBank Social Media

Facebook: @Gtbank

Twitter: @Gtbank & @gtbank_help

Instagram: @Gtbank

LinkedIn: @Gtbank

6. Visit Branch

You may Visit any GTBank branch to speak directly to Customer Service Representatives or visit online portal for Complaints & Enquiries: shorturl.at/gvMPT

Officer opens Monday to Friday

1. Mondays 8am to 5pm
2. Tuesdays 8am to 5pm
3. Wednesdays 8am to 5pm
4. Thursdays 8am to 5pm
5. Fridays 8am to 2pm
6. Complete feedback/complaints form via the Help Centre on our Website or Online Banking Applications (Internet Banking, GTMobile & GTWorld)

Read: How To do Transaction with GTbank 737 Short Codes

What GTBank Customer Service can help you with

1. Check Account Balance
2. Confirm Account Manager
3. Check last five Transactions
4. Generate Account Statement
5. Check Blocked Funds
6. Confirm Card Location
7. Hotlist my Card
8. View USSD Codes
9. See Agent Banking Locations
10. Check Account Status
11. Check Quick Credit eligibility
12. Check Swift/Branch Sort Code details
13. Check FX Inflow Details
14. Retail Loan Requirements
15. Dispense Error Status
16. Check Card Limits
17. Check Loan Request Status (Loan requests in the last one week)
18. Retrieve Loan Repayment Schedule
19. See Self-service Card Printing Locations

In conclusion make sure you have your account details such as your account number, phone number and be ready to provide you date of birth if asked by the customer care before you reach out to customer care for any complain and enquiries.